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Workorder totalen
| Omschrijving |
Advanced |
Advanced color |
Color |
Low |
Medium |
High |
imagePRESS |
Total |
|---|
| Machines |
135 |
288 |
305 |
528 |
183 |
1 |
9 |
1449 |
| Service Contracts |
54 |
120 |
181 |
232 |
64 |
0 |
0 |
651 |
| Emergency Call |
20 |
26 |
21 |
10 |
9 |
0 |
6 |
92 |
| Service |
51 |
90 |
101 |
70 |
10 |
0 |
2 |
324 |
| Recalls |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
| Installation |
0 |
4 |
6 |
5 |
0 |
0 |
0 |
15 |
| Parts Call |
7 |
11 |
15 |
2 |
3 |
0 |
3 |
41 |
| Other Calls |
0 |
0 |
0 |
1 |
0 |
0 |
0 |
1 |
| Total Calls Completed |
78 |
131 |
143 |
86 |
22 |
0 |
11 |
471 |
Workorder gemiddelde tijd
| Omschrijving |
Advanced |
Advanced color |
Color |
Low |
Medium |
High |
imagePRESS |
Total |
|---|
| Avg. Response Time |
12:14 |
3:0 |
3:14 |
2:52 |
3:46 |
0:0 |
3:24 |
0:1 |
| Avg. Travel Time |
0:23 |
0:31 |
0:18 |
0:21 |
0:20 |
0:0 |
0:25 |
0:1 |
| Avg. Work Time |
0:34 |
0:42 |
1:7 |
0:58 |
0:34 |
0:0 |
1:38 |
0:1 |
| Avg. Solution Time |
12:48 |
3:42 |
4:22 |
3:50 |
4:20 |
0:0 |
5:2 |
0:1 |
| Fixed In First Visit |
15 |
20 |
17 |
7 |
8 |
0 |
2 |
75% |
| Recall Ratio |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0% |